new items

in-store purchases

Bonne Choice will offer a full refund in the form of store credit, on any new item you wish to return within 15 days of purchasing from our showroom. 

If refund to original form of payment is requested, a 30% restocking fee will apply.

All products must be returned in their original packaging and in unused condition. Returns outside this window will not be accepted. 

online purchases

Should you wish to return any item(s) bought online, additional postage, shipping or courier costs will be at the buyer's expense and must be returned within 15 days of receiving your order. Items must be in their original condition and packaging.

To initiate a return, please contact info@bonne-choice.com with your order number and reason for return.

special order purchases

Please note that all special order items are considered final sale and are not eligible for return, exchange, or cancellation.

By proceeding with a special order, you acknowledge and accept these terms.

vintage

All vintage sales are final.

Bonne Choice does not offer returns on any vintage items, and all merchandise is sold as-is. Transparency is essential to us and we work to provide you with a fair assessment of every item. We document and describe each item, noting the appropriate particulars to provide you with comfort when making a purchase. Please measure and ask as many questions as necessary. We are always happy to send more photos, videos, or details before purchase. As true vintage and handmade objects, they each carry distinctive and charming characteristics and subtle nuances collected throughout their journeys. Because of this, we do not offer a warranty and therefore cannot be held responsible for any defects incurred after the sale. All vintage sales are final.

For all other inquiries, email us at info@bonne-choice.com.